Question 1

What is RandRate?

Accepted Answer

RandRate is a South African comparison service that helps you explore fixed-rate investment options based on your investment amount and preferred term. We provide general information to help you compare — we are not a bank or a product provider.

Question 2

Is RandRate free to use?

Accepted Answer

Yes. Using RandRate to compare options is free, and there is no obligation to proceed with anything.

Question 3

How does the comparison process work?

Accepted Answer

You answer three short questions — how much you're looking to invest, how long for, and what matters most to you — then provide your contact details so your comparison request can be completed. It usually takes under a minute.

Question 4

Does RandRate provide financial advice?

Accepted Answer

No. The information on this website is general in nature and does not take your personal circumstances, objectives or needs into account. It should not be treated as personalised financial advice. If you need advice, consider speaking to an appropriately licensed financial adviser.

Question 5

What types of fixed-rate options can I explore?

Accepted Answer

RandRate focuses on fixed-rate investment options, including bank fixed deposits and other fixed-rate investment products. These types of products can differ significantly in structure, risk and conditions, which is one of the reasons comparing them carefully matters.

Question 6

What investment terms are available?

Accepted Answer

The comparison focuses on 1, 2 and 3-year terms. You can also indicate that you're flexible if you'd like to explore a wider range of options. Availability of any particular term depends on the specific product.

Question 7

Is there a minimum investment?

Accepted Answer

Minimum amounts are set by each provider and product rather than by RandRate, and they vary. The comparison starts from R50,000, since the amount you invest can affect which options are available to you.

Question 8

Are returns guaranteed?

Accepted Answer

RandRate does not promise or guarantee any return. A fixed rate means the rate is set in advance for a defined term according to the terms of that product — the details, including any conditions, are found in the product's own documentation.

Question 9

Is my capital protected?

Accepted Answer

That depends entirely on the specific product, its structure and its issuer. You should not assume capital protection applies to any product unless its documentation says so and you understand the conditions attached.

Question 10

Can I access my money before the end of the term?

Accepted Answer

Fixed-rate products are generally designed to be held for the full term. Some allow early access under defined conditions, sometimes with a cost or notice period, and others do not allow it at all. Check the terms of the specific product before committing.

Question 11

Who may contact me after I request a comparison?

Accepted Answer

A specialist may contact you to discuss fixed-rate options relevant to the preferences you provided. Where applicable, your details may be shared with relevant partners or providers for that purpose, as described in our Privacy Policy. There is no obligation to proceed.

Question 12

How is my personal information used?

Accepted Answer

We use the details you provide to prepare and follow up on your comparison request, and to contact you about fixed-rate options where you have consented to that. Our Privacy Policy explains what we collect, why, who it may be shared with, how long it is kept and your rights, including the right to withdraw consent.

Questions About Comparing Fixed Rates

Important information

What Rate Could Your Rand Be Earning?